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Cartier, a French luxury Maison within Richemont, is synonymous with open-mindedness and curiosity, seeing beauty in everything. Creativity, freedom, sharing, and excellence are central to its values, shaping a creative territory around a unique style. Cartier’s creations symbolize the fusion of exceptional savoir-faire and timelessness, spanning jewellery, fine jewellery, watchmaking, and perfumes. This case study outlines a strategic website redesign aimed at enhancing Cartier’s talent acquisition efforts, transforming its career site into a place "where passion meets excellence."
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The redesign of Cartier’s Career Website specifically addressed several critical pain points to better attract and engage top talent:
The previous website failed to adequately reflect Cartier’s luxurious brand image, struggling to capture the attention of potential candidates.
A notable absence of compelling content showcasing Cartier’s unique work culture, employee stories, and clear career growth opportunities left candidates uninformed.
Traditional, un-interactive job postings hindered meaningful candidate engagement, offering little beyond basic role descriptions.
The lack of optimization for mobile devices significantly deterred potential applicants in a mobile-first world, limiting accessibility to a global talent pool.
The redesign focused on elevating the candidate experience through design, content, and seamless functionality:
A visually stunning site was created, reflecting Cartier’s luxury identity with high-quality imagery, videos, and a modern aesthetic.
The website was made fully responsive, ensuring effortless navigation and job applications across smartphones, tablets, and desktops.
Rich storytelling showcased Cartier’s culture, with employee stories, testimonials, and career growth opportunities highlighted throughout.
Job listings were designed with interactive elements like videos and visuals, helping candidates explore roles, teams, and growth potential.
A simplified, mobile-first application flow reduced friction, improving completion rates and enhancing overall candidate experience.
Design and content were tailored for an international audience, clearly positioning Cartier as a prestigious and inclusive global employer.
The redesign delivered clear outcomes, strengthening Cartier’s position as a luxury employer:
The new site elevated Cartier’s brand presence and reputation within the competitive luxury sector.
Rich content on culture and opportunities drew a higher caliber of qualified candidates.
Interactive job posts and a smooth application process boosted overall satisfaction and application rates.
Mobile-first access and global reach opened the door to a broader, more diverse candidate pool.
The redesign was guided by a vision of talent acquisition as a brand experience:
Balanced storytelling of “Life at Cartier” with intuitive navigation for seamless applications.
Blended Cartier’s iconic luxury style with modern functionality, ensuring elegance with usability.
Positioned the career site as a brand-building tool, reinforcing Cartier’s values and appeal.